Returns & Exchanges
At Bravo Farms, we pride ourselves on the quality of our artisanal snacks and specialty foods; if your order does not meet your expectations, please contact us within 14 days of delivery. Due to the perishable nature of our products, we offer replacements or store credit for items that arrive damaged or incorrect.
Return Process
- 1.Inspect Your Delivery
Carefully open your package upon arrival to ensure all gourmet items are present and in perfect condition.
- 2.Document Issues
If you receive a damaged or incorrect product, take a clear photo of the item and the shipping label for our records.
- 3.Contact Support
Email our farm-to-table support team with your order number and photos to initiate a resolution within 48 hours.
- 4.Receive Resolution
Once approved, we will process a fresh replacement shipment or issue a store credit to your account immediately.