Frequently Asked Questions
Everything you need to know about our farm-fresh products and delivery.
How do you ensure the freshness of perishable items during shipping?
We use specialized temperature-controlled packaging and insulated liners paired with cold packs to ensure your cheese, meats, and perishables arrive in peak condition.
Where do your products come from?
Bravo Farms takes pride in sourcing directly from our local farms and trusted regional partners who adhere to the highest standards of sustainable and ethical farming.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or is incorrect, please contact us within 24 hours for a full refund or replacement.
Do you offer international shipping?
Currently, we only ship within the continental United States to ensure that our products remain fresh and maintain their quality throughout the transit process.
Can I include a gift message with my order?
Yes! During the checkout process, you will have the option to add a personalized gift message which we will print on a premium card and include inside the package.
Are your gift baskets customizable?
We offer a variety of curated gift baskets. For large corporate orders or specific custom requests, please reach out to our customer service team to discuss bespoke options.